Sparkling Beautiful Butterfly MagSafe® Clear Case for iPhone®

This sleek, durable case protects your phone and is easy to hold. The MagSafe® magnets ensure secure attachment and faster wireless charging.

• Hybrid thermoplastic polyurethane and polycarbonate
• Solid, durable polycarbonate back
• Secure yet flexible thermoplastic polyurethane sides
• Raised bezel front
• Precisely aligned port openings
• Easy to snap on and off
• MagSafe® compatible
• Wireless charging-compatible
• Graphics are UV-printed onto the case with a smooth, matte finish
• Blank product sourced from China or South Korea

Disclaimer: The case may include a protective film on the inside that needs to be removed before use.

Important: Cases for the iPhone 15 and iPhone 16 series can’t be shipped to South Korea, Hong Kong, Taiwan, Japan, or Singapore. If your shipping address is in these regions, please choose a different iPhone case.

We offer:

• Free Shipping and 2-5 business days processing time

If you just received a shipment notification, please allow 1 to 6 working days for the tracking information to update.

SHIPPING TIME:

United States	7-12 business days
Rest of the world	10 - 30 business days

 

INTERNATIONAL SHIPPING

We offer Free Insured & Tracked Shipping worldwide, so everyone can enjoy our beautiful products! Unfortunately, we cannot speed up the international shipping or the transit time/customs clearance process, so sometimes shipping times may extend a bit; this is out of our hands.

 

WRONG ADDRESS:

We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation.

MARKED AS DELIVERED:

If an item is marked as successfully delivered by the domestic postal service in your country (e.g. USPS/Canada Post etc.) to the correct address provided upon ordering but has not successfully arrived, you must contact the local post office and bring for us formal affidavit of a lost, stolen package or undelivered package. After that, we will endeavor to resend a replacement order to you.

 

This is left to the discretion of service@xiluolin.com; however, in this specific scenario, we cannot issue a refund.

Please contact us ASAP, so we can help at service@xiluolin.com. Each case is different, so be sure to include all relevant information when contacting us.

 

IMPORT TAXES / REFUSAL OF PACKAGE:

We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives in your country and...

• The customer refuses to accept the package
• No attempt is made in the country of destination to deliver the package.

We deserve the right to abandon the package(s) and will not be responsible for any refund.

 

Contact Us:

E-Mail: service@xiluolin.com

Here at Xiluolin, we want you to have complete peace of mind when you choose to shop with us. We understand that ordering online can be daunting, and we want to make sure you know we are here to help from start to finish. We hope you love your items as much as we do, but understand that in some cases, you may need to contact us to organize a return, and we are here to make this as easy as possible for you.

CANCELING:

The customer can make a free cancellation within 1 hours of placing an order and receive a complete refund of the money. After that time the order is being processed, therefore, it cannot be canceled. Please, if you have to cancel your order for any reason, reach out to us immediately at service@xiluolin.com if you are able to cancel within the given time frame.

REFUNDS:

We have a hassle-free 30-day money-back guarantee.

We offer a 100% money-back guarantee on all products that are defective or damaged during shipping or if we ship you the wrong model. Just let us know, send pictures, and we'll send you a new one or refund you instantly. If you're not 100% satisfied within 30 days of receiving your product, contact us to arrange a return. All refund issues are processed through our Support Team, which you can contact by emailing service@xiluolin.com.

If you request a refund, the purchase price, excluding delivery charges and/or discounts, will be refunded to you using the original payment method. This will be processed within 5 - 7 business days once we have received the item back. Please note that under no circumstances can we refund to another credit/debit card for security reasons.

Please note that we cannot process exchanges/replacements or refunds after 30 days from receipt, so please be sure to contact us ASAP.

Have any questions about our hassle-free 30-day return policy?
Please do not hesitate to contact us at service@xiluolin.com at any time.

RETURN/REFUND SHIPPING COSTS:

All refunds are processed for the full amount paid for the item ordered; however, please note that the shipping costs are non-refundable. Please also note that you are responsible for the shipping costs for returning your item. 

 

 

DAMAGED/FAULTY ITEMS:

If the unlikely event occurs that your item arrives at you in an unsatisfactory condition or is damaged upon arrival, we will fix the problem right away. To process this, you will be required to provide us with photos or videos of the issue via our Support Desk. Each case is different, and depending on the circumstances and the severity of the damage, we may offer a replacement order/exchange or a full refund. This is down to the discretion of the Management Team. Please also note that on occasion, there may be slight color/shade disparity between the colors of our items on different platforms, e.g., mobile/tablet, due to tint and contrast differences, and we aim to accurately demonstrate all of our products on our website as clearly as we can.

ADDRESS ERRORS:

Please make sure to double-check your address when you are entering your details on our contact information page. If you have entered the wrong address, moved, or need to change a product variant after your order has been shipped and you have received your shipping confirmation, we will be unlikely to be able to accommodate you nor offer you a refund. Please contact us ASAP if you notice a mistake or error, so we can contact the warehouse.

MARKED AS DELIVERED:

If an item is marked as successfully delivered by the domestic postal service in your country (e.g., USPS/Canada Post etc.) to the correct address provided upon ordering but has not successfully arrived you must contact the local post office and bring for us formal affidavit of a lost, stolen package or undelivered package. After that, we will endeavour to resend a replacement order to you. This is left to the discretion of Xiluolin; however, in this specific scenario, we cannot issue a refund.

Please contact us ASAP so we can help at service@xiluolin.com. Each case is different, so be sure to include all relevant information when contacting us.

DELAYED ORDERS:

Please note that we aim to get all of our orders to our customers within the time window outlined on our shipping information page. Unfortunately from time to time, delays can occur. While we appreciate that this can be frustrating, we cannot cancel/refund orders that are trackable and still in transit. However, on occasion, items do get mislaid or held up for a substantially long time, and we are 100% committed to resolving this fully on a case-by-case basis. Each case is different, so you have any concerns whatsoever with your order/the tracking number assigned to your order and wish to receive further information on any of the above, please do not hesitate to contact us at service@xiluolin.com.

LATE OR MISSING REFUNDS VIA CREDIT CARD:

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at service@xiluolin.com.

Dear Customers,

We take pride in offering products of the highest quality. However, if you encounter any quality issues within 30 days of your purchase, we guarantee an unconditional refund.

Here's how it works:

If you notice a quality problem within 30 days from the date of your purchase, you have the right to request a full refund without any conditions.

To obtain the refund, please contact our customer service department at service@xiluolin.com within the 30-day period and describe the quality issue you have encountered.

Once we confirm the quality issue, we will process your refund promptly. The refund will be credited back to the original payment method you used when making the purchase.

Our aim is to provide you with a seamless and satisfactory shopping experience. We are committed to resolving any quality concerns swiftly and fairly.

Thank you for choosing our products.